Customer Care Manager

You are communicative, determined and love talking to new people? You are keen for a new professional challenge, making an impact on people’s lives?

We are looking for outgoing and motivated customer care talents for our young and international team in the heart of Berlin, who support our patients on the phone to find the right medical treatment and hence, delivering the best experience to our patients.

At Qunomedical, we are on a mission to bring the world of healthcare closer to the patient. Therefore, we’ve partnered with hand-picked high-quality medical providers around the world to make medical treatments accessible for everyone. On our website, patients can find and compare medical providers for their desired treatment, get in touch with us and book it right away.

Apply today and help create something unique by helping patients receive the care they deserve!

Customer Care Manager (m/f/x)

What you’ll do:

● You are at the core and voice of our company - you are the first person, who picks up the phone and represents Qunomedical to our patients.

● You possess the incredible skill set to create trust and convince in such a way that our patients feel looked after, so that they search no further and book their treatment through us.

● You readily answer all questions our patients may have.

● You ensure that our patients get guided through the process from beginning to end with your help, which then results in highest patient satisfaction.

Your profile:

● You already gained initial customer care experience.

● You are exceptionally communicative – you love talking to people over the phone and know how to exactly convey your message.

● You are highly motivated, structured and service-oriented – you do not give up until you reached your goal.

● Next to also being highly responsible and reliable, you are open to work in the evenings and on weekends, depending on your shift plan.

● You are a native English speaker – any other language is a plus.

Our offer:

● An above-average base salary combined with an attractive bonus structure.

● There are regular trainings.

● You will become an integral part of our highly motivated and successful team.

● We are offering an inspirational and international work environment.

● You will become part of the emerging industry of innovative digital medicine.

● There are career and development possibilities all the way up to management level.

● No politics, no bullshit.

● An attractive Employee Stock Option package.

● … numerous team lunches, drinks, movie nights, board games and unforgettable moments!

You want to be a part of our success story? We are looking forward to your online application and can’t wait to meet you!

Apply here