April 2017| Cinik Hospital , Turkey
Excellent service, very pleased with all of it, also had constant contact with Qunomedical for months leading up to the op and every question I had was answered
I simply gave my name and the name of the doctor at the hotel transfer office in the airport and a driver took us straight to the hotel. The hotel I was taken to was different to the hotel I was shown when I booked but the new hotel was just as nice and was right across the road from the clinic which was even better. Hotel was lovely and staff very nice, room was clean and tidy. On the evening before treatment I had a call from reception to say I would be picked up at 8.30am. I was picked up on time by a member of Kolan hospital in a private car, with 2 other guys staying at the hotel having the same procedure which put me at ease a bit. Arrived at the hospital in matter of minutes and was introduced to a member of Dr. Cinik team who took us upstairs and explained how everything would work. From there I had bloods taken and had consultation with Dr. Cinik. After that it was payment time and then procedure began. The team were all very friendly and constantly checked if I was ok. After I was finished I was picked up at the front door and taken back to the hotel. I later had a call again from reception to say I would be picked up at 9.45am to go back to the hospital for post op check, staff were very friendly again and from there we were taken to the airport. Excellent service, very pleased with all of it, also had constant contact with Qunomedical for months leading up to the op and every question I had was answered. Qunomedical were excellent, booking the procedure was very simple, all I had to do was book my flight and they did everything else. Every question I had was answered and everything went as smoothly as they promised.