June 2017| Medicana International, Turkey
The entire time I felt that the staff was competent and knew what they were doing.
I have chosen Qunomedical basically because of the good reviews and my budget. I contacted them through email and Emma, one of the staff members replied in a very short time. The emails were short but very precise. Emma was very helpful. She even offered me to help me find the best deal for my flight tickets. Soon I booked my flight, and sent the details she arranged and everything else. Once I got to the airport in Istanbul I found a driver ready to drive me to the clinic for my blood test. I felt like they were waiting for me. I was literally in and out in a matter of minutes. Right after I was taken to a very nice hotel across the street from the clinic. By now hasn't been too much talking with anyone but they have been very polite and ready to help me in whatever I needed. The following morning after breakfast a driver from the clinic was waiting for me. As soon as we arrived, one of the staff members was waiting for me. She spoke perfect English and accompanied me through the entire process, from paying the bill to the consultation with the nurse and the Doctor, who was professional and took his time to make sure I will be happy with the result. Even though the doctor nor the nurse spoke much English, I felt comfortable because i had the translator there with me. I have to say that the injections of the anesthetic were very painful but after it started working I didn't feel a thing until they were done. Everything went perfect. During the procedure they made sure that I was comfortable and well. Once I was done they give me few pills and a big bottle of shampoo as well as a bottle of a cream with instructions how to use them. And I was taken back to my hotel room. The day after I was taken to the clinic again to make sure I was well and soon after I was taken to the airport. The entire time I felt that the staff was competent and knew what they were doing. So far this experience its been good, hopefully i'd be able to say the same in few months when i will be able to see the result.