February 2019| Istanbul Aesthetic Center, Turkey
But again, just because I have already experienced the trip, it all makes sense now, and I have my confidence in your and Istanbul Aestethic Center firms. And it was a lovely experience.
I arrived to Istanbul, however couldnt find my name on any of the signs when exiting the terminal. I contacted Quonomedcal and Sophie helped me out by reaching the people that were supposed to pick me up. Within the next 10-15 minutes they found me and was taxied to my place of stay. The surgery was great, which took about 6 hours. They were able to collect 3000 grafts. I was operated on by 4 people, including the nurse from the quotation that did canalling. However, the quotation mentioned that there was supposed to be a post-op (or a pre op) check up by the doctor, whom I never actually seen. The pre-op check was done by the nurse. Which is all fine, you d just need to edit your quotation. On the 2nd day of post-op they performed the first wash, after which I check out from the hotel, was dropped at the airport and everything is great. The only issue was that I was not provided fully with information, so I had to ask things only when I guessed to ask them. Things like should I be waring a hat, what is the headband for, what was this medicine i was given for, etc. Overall it has been very neat and professional. But the health managers should be little bit more explainatary with details and procedures. If i were to have another trip somewhere, I wouldn't have any questions. But just because it was my first trip, many things were little confusing. Like how the payment procedure goes, what is included in the price, what is not. It just felt odd that taxi and hotel are prepaid. I always had a feeling it was a scam of sorts. So instead of reacting to a customer questions, I would advice your health managers to be pro-active, and go in detail about what is going to happen related to the trip (instead of just giving links to information about what FUE is, etc) But again, just because I have already experienced the trip, it all makes sense now, and I have my confidence in your and Istanbul Aestethic Center firms. And it was a lovely experience.