Liv Hospital Ulus Istanbul

Stuart, United Kingdom

March 16, 2020

The experience was very good and Megan at Qunomedical has been excellent as she was on when organising the first trip.

This was my second treatment. The experience was very good and Megan at Qunomedical has been excellent as she was on when organising the first trip. Thank you. The management by Megan was excellent. Thank you.

Lukas, Germany

February 04, 2020

Unfortunately I had to wait very long at the airport.

Unfortunately I had to wait very long at the airport. Although I was greeted relatively soon after landing at the agreed meeting point, I was told to be patient and then sat in a cafe for 2 hours without knowing how and when to continue. Offer in advance that you can also stay for 4 days, so that the first hair wash can be done in the clinic. I didn't know that was possible.

Artem K., Germany

January 10, 2020

So far I am very satisfied with the procedure. I'm afraid I have to complain about the way things are going.

So far I am very satisfied with the procedure. I'm afraid I have to complain about the way things are going. We had to wait at the airport. Next thing I know, I was driven to the wrong hotel. So when it comes to the pick-up/delivery service, I was very dissatisfied. There were also problems with the check-out. The plane left at 20:45 and at the hospital we were told that theoretically we had to check out at 12:00. After I explained to them that I don't feel like standing around in the cold for h... Show more

Alexander K., Germany

January 10, 2020

First of all, I would like to mention again in a first sentence, because the process begins before the treatment, Qunomedical provides an extraordinary service!

First of all, I would like to mention again in a first sentence, because the process begins before the treatment, Qunomedical provides an extraordinary service! I was called again a week before the procedure to find out whether I needed clarification before the start of my journey and before the treatment! So here really a 1A service The collection at the airport did not work out unfortunately so 100%, as previously informed we (my wife, daughter were with us, which for the shuttle by the way al... Show more

Ben, United Kingdom

January 10, 2020

Pick up was smooth.... hotel lovely and comfortable.... the only issue I have is the miss information I was given before attending the trip.

Pick up was smooth.... hotel lovely and comfortable.... the only issue I have is the miss information I was given before attending the trip. I was told they estimated between 4000-4200 grafts to cover my whole baldness... this was not the case and after paying and getting there after I had had my blood tests done the doctor explained due to my hair type(Afro) they couldn’t tell how many they would get.Could be anything 1000 -2000 3000 4000 so I had to take the risk and just hope they could get t... Show more

Ray G., United Kingdom

January 10, 2020

Just few minor things that I have previously wrote that would make the process a lot smoother mainly the taxi service is a let down

When we arrived in Istanbul airport the driver was not at the agreed meeting point, we waited 10 minutes then I tried to text the Liv group on WhatsApp to ask for advice with no answer.... then the driver turned up... it was very daunting being in a foreign country with no direct connection to find out why the driver wasn’t there on time. The day of the transplant started very well with us being collected in the morning on time. The consultation was good and the hair Transplant was a great succ... Show more

Sheldon, Belgium

January 10, 2020

All involved were very professional and friendly

All involved were very professional and friendly. Some of the drivers did not speak English but this was not a big ussue I really liked the constant contact and great customer service from Theo [Qunomedical]

Matthew B., United Kingdom

January 10, 2020

The hospital was nicer than expected and staff were very friendly and warming. I thought it was great how they [Qunomedical] didn’t try to rush me into a decision and let me decide in my own time.

Transfers to and from locations were great. The hotel was better than expected, food was great and cheap. The hospital was nicer than expected and staff were very friendly and warming. The treatment lasted around 6 hours and I was a little uncomfortable in my seat for most of it which would be the only negative comment I have on the whole experience. The aftercare was made very clear which was a relief also. I thought it was great how they [Qunomedical] didn’t try to rush me into a decision and... Show more

Phillip, United Kingdom

December 11, 2019

The staff at LIV were fantastic and I can't thank them enough. Dr Mehmet and his staff were very professional. I would like to thank Justyna here at qunomedical for all her hard work and guidance.

The whole journey experience to Turkey at LIV hospital was fantastic. I was picked up at the airport in a nice Mercedes Vito and driven promptly to the excellent 5* Mercure plaza bosphorus Hotel. Chauffeur driven for each of the three days I attended the hospital. The staff at LIV were fantastic and I can't thank them enough. 10 days on at the time of writing this review I can see how excellent the result will be and the quality of the work performed. The facilities there are excellent and the o... Show more

Paul C., Canada

December 10, 2019

I thought the entire experience was exceptional

I thought the entire experience was exceptional, I would hihly recommend it. i JUMPED AROUND A BIT BETWEEN DIFFERENT AGENTS, THIS WAS A LITTLE CONFUSING