Smile Hair Clinic at Moodist Hospital

Overall, since I reached the clinic , I felt the staff were constantly rushing to complete my procedure. They [Qunomedical] didn't give me a hard sell and they were very helpful answering all my questions.

It was arranged that a driver would pick me up. Upon arrival there was confusion concerning the meeting point with the staff driver. I had to go looking for him as he was no where to be seen. On arrival at the clinic there was no signs indicating where I needed to go and the staff were unsure which direction to send me. I had to find the correct floor myself, by pacing up and down stairs. During the procedure, which lasted 6 hours I wasn't offered any break and I was very uncomfortable. I was refused when I asked could I go to the toilet, until the staff were finished. I knew other people getting the same procedure on the same day, and they were all offered a break with food and drinks. Overall, since I reached the clinic , I felt the staff were constantly rushing to complete my procedure. They [Qunomedical] didn't give me a hard sell and they were very helpful answering all my questions.

The whole transplant takes about 8 hrs and is professional done by the staff at smile. First class from the minute I first got in touch with them [Qunomedical] and still now that I am back.

I was picked up by taxi at the airport. You do need to have WiFi just in case the driver is not there and you need to get in touch with smile. I was then taken by taxi to the hotel which is about 45 mins away. The hotel is very modern and the staff are very helpful and friendly. I was picked up by taxi in the morning and taken to smile. The clinic is is smart and very clean. The staff are very friendly and make you feel very comfortable. The whole transplant takes about 8 hrs and is professional done by the staff at smile. First class from the minute I first got in touch with them [Qunomedical] and still now that I am back.

Ich kann daher meiner Erfahrungen an andere nur weiterempfehlen und würde es auch ein 2 mal machen.

Ich war sehr zufrieden mit dem Gesamten Ablauf der Reise, am Anfang hatte ich bedenken aber die wurden schnell ausgeräumt. Der Fahrservice hat super funktioniert, ich wurde vom Flughafen abgeholt ins Hotel gefahren und dann immer jeweils in die Praxis gefahren, zur Operation oder danach wieder ins Hotel und zurück zum Flughafen. Dies war auch ohne Wartezeit und ging super schnell und professionell. Das Personal sowie die Ärzte waren sehr nett und haben immer alle Abläufe genau erklärt und meine Dolmetscherin begleitete mich den ganzen Tag und übersetzte bei Bedarf. Aber fast alle verstanden auch englisch. Das Krankenhaus war sauber und erfüllte alle Anforderungen und ich war mit dem Ablauf der Operation sehr zufrieden, weil dir auch alles immer genau erklärt wird, was als nächstes gemacht wird. Das Hotel war auch gut und für den Zweck perfekt weil es in der nähe der Praxis ist und man nur 5 Minuten bis zur Praxis brauch. Ich kann daher meiner Erfahrungen an andere nur weiterempfehlen und würde es auch ein 2 mal machen. Gute Information vor Op, sehr transparent, immer erreichbar, bin sehr zufrieden

Smile clinic and staff was very professional they did a great job got looked after very well.

We and my dad were picked up from the airport everything went smoothly, we arrived at holiday inn it was great hotel food was amazing!! Smile clinic and staff was very professional they did a great job got looked after very well. Highly recommend them.

Very easy procces despite being in a foreign country. Qunomedical is very helpful in getting details and answering questions

Very easy procces despite being in a foreign country . Everything is perfectly planned from the pick up at airport, check in to hotel , and transportation to and from hospital for. Very clean facilities. Qunomedical is very helpful in getting details and answering questions. They allow you to make an informed choice.

Great

Yes they picked me up on time. The process was ok. Staff were friendly. And the facilities were good.

They were patient with me as I was a fussy customer (more nervous then anything), made me feel at easy. Would highly recommend. Very friendly, professional staff

Everything was spot on from start to finish. They were patient with me as I was a fussy customer (more nervous then anything), made me feel at easy. Would highly recommend. Very friendly, professional staff Was good, kept in touch, message when to get picked up, answered any question no matter how stupid they were.

Everything was according to the plan with amazing Turkish hospitality. Great followup valuable advice on each and every step by Jannis, loved the process!

Better than expected! Everything was according to the plan with amazing Turkish hospitality. Great overall experience! Great followup valuable advice on each and every step by Jannis, loved the process!

They told us all about the op and what way it was goin to happen and as it was my first op it put my mind at ease. All the way through the treatment the staff couldn't have been more supportive and helpful they made the time i spent there easier.

I was picked up from the airport and brought to hotel and any time we had to go to the clinic or back to the airport we were picked up on time all the time. The first consultation was great. They told us all about the op and what way it was goin to happen and as it was my first op it put my mind at ease. All the way through the treatment the staff couldn't have been more supportive and helpful they made the time i spent there easier. The facilities were excellent. Very very clean and id highly recommend anybody to go with this group. Excellent I find it hard to find anything they can do better. Maybe one small thing is maybe give a small mars bar or a can of coke after the op as the body is in shock and needs a bit of a boost. But thats only a small thing

Total hassle free which was great. The only thing was getting the anaesthetic. Never felt pain like it in my life lol. Hopefully it will be all worth it though

All pick ups and drop offs were great. Total hassle free which was great. The only thing was getting the anaesthetic. Never felt pain like it in my life lol. Hopefully it will be all worth it though Great service all round. Very happy