Smile Hair Clinic at Moodist Hospital

Very professional, great advise and friendly.

Very professional, great advise and friendly. Great and open communication

Everything about the process was smooth and professional. The contact in the week leading up to my transplant was excellent and I was confident I knew the full itinerary of my trip. I would definitely recommend smile hair clinic and Qunomedical.

Everything about the process was smooth and professional. The contact in the week leading up to my transplant was excellent and I was confident I knew the full itinerary of my trip. The driver for the transfer was waiting for me at the airport meeting point. The transfer was prompt and the hotel was clean, and had all the amenities required. The staff through tour were professional, friendly and I was comforted by the knowledge of the surgeons who were running the clinic. The surgery was as expected and I am happy with the result. I would definitely recommend smile hair clinic and Qunomedical. The whole process was smooth and there was nothing I would change.

Seamless process, no worries about getting somewhere. The hospital was very clean, English speaking I’ve recommended to all my friends

Fantastic from start to finish. All arranged through what’s app, I had the driver details, his picture and pick up place before I left the UK. Seamless process, no worries about getting somewhere. The hospital was very clean, English speaking I’ve recommended to all my friends Unbelievable [Qunomedical], couldn’t have asked for anything more

Everything went smoothly for my visit to Smile on the 15/01/20. You guys at Qunomedical have been awesome & i would recommend anyone travelling to Turkey for a transplant to arrange this through yourselves.

Everything went smoothly for my visit to Smile on the 15/01/20. Firstly, the driver taking me to/from the airport was prompt & on time, as were the transfers to & from the clinic. I was impressed with everything about my day at Smile, Dr Erdogan was very professional as were his technicians & admin staff & all happy to answer any questions i had. The procedure itself went well, the injections weren’t much fun however nowhere near as bad or painful as i had expected. If any, then the only slight criticism i had was that everything possibly felt a bit rushed as there were 6 other guys getting a transplant on the same day but this wasn’t a huge issue. The clinic itself was very clean & seemed very well set up. No problems with my hotel either, the Holiday Inn was perfect for my visit & all staff there were very helpful, the room was comfortable also. Hoping to be as pleased with my transplant results in 12-18 months time. You guys at Qunomedical have been awesome & i would recommend anyone travelling to Turkey for a transplant to arrange this through yourselves. Always checking in, keeping me informed & quick to respond to any queries was hugely appreciated & a big thanks to Allison for all her help! The ONLY thing i feel i should mention is that i had an issue on the day of my procedure when trying to pay by cash at Smile, as i from Glasgow they would not accept Scottish bank notes as tender? I feel you guys might want to make future clients from Scotland aware of this, if i hadn’t taken my credit card with me then id have had to go home without the operation & it would have been a costly waste of time. Apart from this thanks again for everything.

Es ist sehr unkompliziert und man wird sehr gut betreut.

Zuerst wurde ich vom Flughafen abgeholt und direkt zum Holyday Inn gefahren. Hotel und Verpflegung war super. Am nächsten Tag wurden wir zum Krankenhaus gefahren. Im Anschluss wird alles erklärt und danach gehts los. Das Personal ist sehr freundlich und man hat das Gefühl in guten Händen zu sein. Am nächsten Tag bekommt man eine Nachuntersuchung und wird zum Flughafen gefahren. Es ist sehr unkompliziert und man wird sehr gut betreut. Alles [Qunomedical] sehr gut.

Alles Super!

Rund um zufrieden !

The staff were great and at no point did I feel concerned as they were fully confident in their abilities and experience. Maria [Qunomedical] was my contact and she was very informative and knowledgable about what I needed and guided me perfectly to the right clinic for me.

I was picked up from the airport and shared a taxi with a guy from Canada who was going to same clinic. Nice safe drive across Istanbul. Received well by Holiday Inn, very nice room with tv, fridge, walk in shower. First consultation was very thorough to my group of 6 guys and nobody needed to ask any questions because it was detailed and reassuring. The staff were great and at no point did I feel concerned as they were fully confident in their abilities and experience. The clinic is immaculate and if you needed anything they'd oblige. There is a toilet in each surgery room so if you need to refresh at any point it was no hassle and discreet. The final check up the next day was again thorough and they give you all the after care package that you need and a very useful brochure which takes you through pretty much everything you need to do day-by-day from that point onwards. Very slick, very commendable operation at every level. Maria [Qunomedical] was my contact and she was very informative and knowledgable about what I needed and guided me perfectly to the right clinic for me. I am now going to look at other treatments that Qunomedical can organise for me.

The hotel was excellent and the staff were all very friendly, the procedure was expertly done and I felt in safe hands at all times.

There was some confusion at the airport as drivers are no longer allowed to hold up signs. I wasn’t updated and could not find driver for quite a while, I called and spoke to the driver who said he would meet me outside Burger King at the arrivals gate, whilst I was waiting another driver then approached me and took me outside, although thankfully the correct representative called me before I got in a car with this stranger. The guy who did meet me was so lovely and really apologetic. We had to wait a further 20 mins for transport and I didn’t get to bed until 3am and only slept for an hour. The hotel was excellent and the staff were all very friendly, the procedure was expertly done and I felt in safe hands at all times. The medical staff were clearly tired and my only worry was for their well being, having to work full days without being permitted to take a lunch break. Overall I felt the experience was good value for money and am pleased so far with the results. Very positive, would perhaps provide shampoo and Panthenol in travel sized containers for carry on luggage as a standard option. Neck pillow needs a cover as makes your neck very sweaty. Lunch could have been better quality. All small things as the main experience was very positive and the doctors / team were all excellent.

Transfers were good,hotel was good. Clinic was not fantastic but ok.

Transfers were good,hotel was good. Clinic was not fantastic but ok. Very basic. Language barrier is naturally an issue during the routine. Lunch served at clinic was prison food at best. Super pink chicken. Hairline design processed is rushed due to the conveyor belt nature and not enough time is spent with an English speaking doctor. The demand for Money before hairline design and before discussion with doctors is not ideal. Aftercare pack had no saline spray. When I returned to England I realised it also had no cream for donor area. This caused a huge inconvenience when trying to recover. Not enough time and care spent with patients to make them comfortable, put them at ease and treat them now a private paying patient should be treated rather than a cash cow tourist. [Qunomedical] Friendly but ultimately are unable to help when something goes wrong as proven by missing cream incident. A friendly middle man. If they took more responsibility and provided reps at the clinic I believe that would make a real difference all round.