verified clinic

Smile Hair Clinic

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Smile Hair Clinic is founded by Gökay Bilgin, M.D., and Mehmet Erdoğan, M.D., who are renowned surgeons in Europe and have carried out hair transplant surgeries in major hospital chains for a long time.The primary mission of the clinic is to make patient feel at home, family environment and safe. Turkish hospitality and quality standards are inevitable characteristics of the clinic since its foundation. Smile Hair Clinic is a medical center that is located in Kadıköy, heart of İstanbul, and the clinic has professionalized in the field of hair transplant. Smile Hair Clinic, outcomes are guaranteed for patients. All phases of operations are supervised by physicians and each team member involved in the operation has medical education. To date, thousands of international patients have undergone hair transplant surgery and successful outcomes have been created. Hair transplant techniques offered at Smile Hair Clinic include Micro-Sapphire FUE (Follicular Unit Extraction) which is the most advanced and the most recent technique and DHI (Direct Hair Implantation) for those who wants to cover only a small area. International patients booking their hair transplant treatment at Smile Hair Clinic will benefit from several services, including interpreting services, airport pick-up and drop-off, hotel booking, and visa assistance.

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perks
  • Airport Pick-up
  • Free Wifi
  • Hotel Booking
  • Translation Services
Medical Staff
Dr. Gökay Bilgin, MD Dr. Gökay Bilgin

Specialisation

Hair transplantation

Years of Experience

13

Education

Medical degree - Istanbul University, Cerrahpaşa Faculty of Medicine, Turkey

Languages

Turkish, English

Memberships & Awards

Turkish Medical Association

Dr. Mehmet Erdogan, MD Dr. Mehmet Erdogan

Specialisation

Hair transplantation

Years of Experience

9

Education

Medical degree - Yeditepe University, Faculty of Medicine, Turkey

Languages

Turkish, English, German

Memberships & Awards

Istanbul Society of Doctors Association Turkish Travel Healthcare Council - Board of Directors

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İsmail Küçük

 İsmail Küçük

Specialisation

Hair transplantation

Years of Experience

11

Education

Marmara University, Nursing School

Languages

Turkish, English

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Can Aksu

 Can Aksu

Specialisation

Hair transplantation

Years of Experience

9

Education

Yeditepe University, Paramedic School

Languages

Turkish, English

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Evren Çeliker

 Evren Çeliker

Specialisation

Hair transplantation

Years of Experience

9

Education

: Okan University, Department of Anesthesiology

Languages

Turkish, English

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Prices
All treatments

Plastic Surgery 

(3 procedures)
Reviews

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4.8

210 Reviews for All Treatments

Friendliness

Facilities

5 Star

(171)

4 Star

(33)

3 Star

(6)

2 Star

(0)

1 Star

(0)

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Verified Patient

Martin N.,

United Kingdom

December 17, 2019

| FUE Hair Transplant

overall

friendliness

facilities

Many thanks to Dr. Mehmet Erdogan, Dr. Gökay Bilgin and the team at Smile Hair Clinic. I cannot fault my treatment wit Qunomedical, everything that was said to me and along with times, instructions were very prompt, accurate and helpful.

Many thanks to Dr. Mehmet Erdogan, Dr. Gökay Bilgin and the team at Smile Hair Clinic. My journey started many years ago when considering an hair transplant. My major concern was having the treatment carried out in another country, that being Turkey. Although I was aware that the cost would be extremely low compared to having the treatment in the UK, I was concerned that Turkey would not be able to match the UK. When I say match the UK I am referring to the facilities, expertise, skilled staff, and most of all mistakes. I was "VERY" mistaken, I only wish I had this treatment much earlier. When first contacted Qunomedical, I spoke with a Rep called Rafael who answered "MANY" of the questions I had to give via" WhatsApp". He sent me all the relevant information regarding FUE Hair Transplant, before and after. I also sent the pictures of my head, sides, front, top and back. On the 25th of November I was contacted by another Rep Dan who now filled the place of Rafael who had moved on. Dan also kept me informed and again answered "MANY" more questions. The 13th of December Fatima from Smile Hair Clinic contacted me via WhatsApp and gave me the instructions on who would collect me from the Airport along with all the necessary information times for collection and what to bring with you on the day of treatment plus useful telephone numbers. On arriving at Sabina Gökcen Airport December 16th a Young gentleman was waiting outside the exit door of the Airport holding a sign with SR25 with my name showing on the list. From there a driver then took me to my hotel - Wyndham Grand Istanbul Kalamis. In the morning I got a good sized breakfast at 06:00. At 07:30 was collected from the hotel with another fella Otis from UK. On the way to the Clinic we had to stop at the Holiday Inn to collect (another Brit) Paul along with his Wife and son. On arrival at the Clinic we were met with another four Gentlemen who were also having FUE Hair Transplant treatment. We had to fill in the registration form on arrival and then a blood sample was taken. Pictures were then taken of us prior to hair being shaved for treatment. When you arrive in your treatment room you will meet the three Technicians

mine were, Mrs Binnur Capan, Mr Ismail Kucuk and Mr Ayhan Kural, who will carry out the treatment. First of all you are asked to remove your upper clothing with shoes and then you will wear a Hospital gown whilst undergoing treatment. The hair was cut with size 1 clippers. Note the treatment room has a separate WC with toilet and sink. My Doctor was Dr.Gökay Bilgin who explained what would happen and also drew the line on my forehead so as to note where your fringe should be (you are asked so don't worry). I was then asked to lay down on a massage type couch and to put my head into the "headpiece. Anaesthetic was then injected into my head, I counted six. This as Dr. Mehmet Erdogan stated at the registration was a cold sharp pain, if you are told that this does not hurt, then they are lying. The grafts are then extracted by the Technicians who are wearing masks.Once the grafts were extracted one of the Technicians asked me to go and have some lunch in the allocated room. Once my lunch had been eaten with several drinks (you will need them) I returned to the treatment room for the grafts to be inserted. When the treatment had been completed to my crown and other parts near, I was asked to change position and lay on my back, this is when the front part (fringe) is treated. Anaesthetic given but only two injections this time. During this treatment I must have fallen asleep because I was woken by one of the Technicians who told me that they had finished. I was surprised that the insert left in my left arm after the blood test now had a feed line with a saline drip attached. This was removed by one of the Technicians cleaned and plaster put in place. Doctor. Mehmet Erdogan did highlight that this is used to replace fluid and blood loss during treatment. Altogether the treatment took around seven hours. After that the Technicians then cleaned my head and applied dressing. I was then returned to the designated room to rest and drink some more water. Within around 30 minutes four of the other's joined me. Dr. Mehmet Erdogan then greeted us and treated us to a can of coca cola so as to replace sugar. We were then given all our medication bags containing, anti-inflammatory tablets, antibiotics, shampoo, antiseptic cream, neck support collar and pillow protection covers, you could also purchase multivitamin tablets containing saw palmetto,but this you are not pressured to buy. Dr. Mehmet Erdogan also recommended that we should take certain tablets at that point so as to help with the healing. He did also recommend taking 1mg Finasteride and using Regain (Minoxidil) after 14 days. I was then taken back to my Hotel. That night I had to sleep on my back using the neck support but unfortunately did not get much sleep. The following morning after eating breakfast I was collected at 08:45 and taken back to the Smile Hair Clinic via collection of men at Holiday Inn. We were then taken to a room where all dressings were removed and replaced (apart from dressing at front of head) this was discarded. Fortunately another guy from the UK was there on his third day to have all dressings removed and also have his hair washed and cream applied, this was good instruction on how the hair should be washed. After that we were all taken back to our Hotels. I was then collected from Hotel at 17:20 and taken to Airport for flight at 21:10. I was a little bit embarrassed with having to wear the dressing in the Airport but was surprised on how many Turkish people do not stair, quite the opposite as I am sure they are quite used to seeing this, it's the tourist that do tend to look more but this did not really bother me in the end. I arrived back in the UK December 18th. As instructed I slept on my back for ten nights (7 - 10) I chose ten to be safe. During these ten nights I lost a lot of sleep so if you are not accustomed to sleeping on your back it will be difficult. After seven days of rest the scabs formed on the head so my Wife had to use slightly more pressure so as remove them, without picking. Everything has turned out "Great" could not thank the Doctors and the team at Smile Hair Clinic enough for the treatment given. I sent pictures after 13 days to show that the healing had taken place with more hair growing, my Wife was shocked at the pace my hair was growing. Dr. Gökay Bilgin, Dan and Fatima replied and said that should I need any advice or questions to contact them. Please note that I left some suggestions below that would be helpful should you plan on treatment. 1. Stop for three nights so that dressings can be removed and you can be given a demonstration on how to wash the hair, I only stopped for two. 2. Don't just take holding luggage on plane, remember that you are bringing back medication and this will be confiscated. 3. Stop at the Wyndham Grand Istanbul Kalamis Hotel. This is 5 star and is in a much nicer part of the City. Most of the reviews I read slated the Holiday Inn, that is not me being a snob as Paul's Wife did ask to change rooms because of a smell of tobacco (when you were allowed) Her being an ex smoker. I cannot fault my treatment wit Qunomedical, everything that was said to me and along with times, instructions were very prompt, accurate and helpful. Show more

Verified Patient

Prateek,

Germany

December 17, 2019

| FUE Hair Transplant

overall

friendliness

facilities

You are treated well from the pick until final post checkups. I like the way the 'Smile hair clinic' treated the patients.

The Airport pickup was really smooth. Upon Reaching the hotel checked in was great. Doctors did the first consultation which was informative and essentials cleared all our doubts. Then comes the main surgery part which was also great except the pain which will be during anesthesia incision (depends upon individual pain threshold) but this is the part where the pain will be felt for 1-2 minutes. You are treated well from the pick until final post checkups. I like the way the 'Smile hair clinic' treated the patients. The clinic was clean, cozy, welcoming and comfortable. Everything was good and manageable but there are few suggestions from my side (1) Hotel WiFi (Holiday INN) didn't work well so I had a problem connecting to my family over WhatsApp (2) As a post-treatment there are some medicines which will be recommended by doctors but they don't have those medicines, so we have to go to nearby pharmacy shop and purchase those, it will be really good if those medicines can also be available in the package (post-surgery kit), though clinic instructed driver to stop at a pharmacy shop, but it will be more convenient if we can get those at clinic.

Verified Patient

Zoran A.,

Germany

December 16, 2019

| FUE Hair Transplant

overall

friendliness

facilities

Behandlung ist Top gewesen so wie besprochen. Empfehlenswert

Ja war alles Bestens, Abholung und der ganze Transfer hat Top geklappt. Krankenhaus war super und das ganze Team auch. Behandlung ist Top gewesen so wie besprochen. Empfehlenswert Vom Anfang bis Ende zufrieden nichts zu beanstanden.

Verified Patient

Mike D.,

United Kingdom

December 16, 2019

| FUE Hair Transplant

overall

friendliness

facilities

I would highly recommend Quonmedical and the Smile Clinic at Istanbul to anyone looking to get a hair transplant done.

I was really pleased with the whole process from booking, the updates I received before and during the trip and messages after the procedure was done. The team do everything they can to ensure the process goes smoothly. They book the hotel, arrange all the transport throughout your stay which removes the stress you might otherwise be faced with. I would highly recommend Quonmedical and the Smile Clinic at Istanbul to anyone looking to get a hair transplant done. Quonmedical were very professional, they quickly responded and answered any questions I had and are experts in what they do. You get the impression that the whole process runs very well just like a well oiled machine.

Verified Patient

J T,

United Kingdom

December 12, 2019

| FUE Hair Transplant

overall

friendliness

facilities

The overall experience was amazing except for minor issues. But I think I am happy with my surgery. Now it's just waiting for results.

My flight was delayed by 1 hour so when I arrived at airport I did struggle to find the driver for a bit but after looking thoroughly through the name on arrival I saw my name. I think there was no communication between the person who asked me to wait there and the driver. As I was waiting there the driver rang me and asked me where I was. But finally I got into taxi and went to hotel. Hotel and hotel staff were brilliant. The first day at clinic all the staff were very friendly. The doctor was very knowledgeable and explained thoroughly. The clinic was spacious, clean and modern. The doctor drew the hairline and I went to surgery. The whole process was done by staffs. None of the surgery was done by the doctor. Doctor was there only for consultation. When I booked for surgery I wanted to have surgery with doctor and Qunomedical said Smile hair is the clinic which does it hence I decided to pay more. There were alternative clinics which was much cheaper where surgeries were performed by staffs. I was bit disappointed as I was led to believe that I would get surgery by a doctor. But I think the surgery went well even with the staffs, they seemed they knew what they were doing and experienced. After the surgery I went back to hotel. On the first wash day there were many patients in the clinic. I thought the final consulation would be with the doctor one to one. But the doctor did presentation to all the patients at once and we asked questions. I think the group consultation was done in a rush as there were many people and some of them were going to airport straight from clinic. I went back to hotel and realised my forehead was swelling. The medical bag they provided us had no headband as advertised on their website. So I contacted one of the staff in the clinic in WhatsApp to send me the headband to hotel but got no reply. I saw he read the message and still no reply. But I did get the email from different staff for my transfer to airport for next day. Anyway the overall experience was amazing except for minor issues. But I think I am happy with my surgery. Now it's just waiting for results. Experience with Qunomedical was excellent, quick response, good

communication and very thorough and all the relevant information were provided prior to surgery which was really helpful. When I booked for surgery I wanted to have surgery with doctor and Qunomedical said Smile hair is the clinic which does it hence I decided to pay more. There were alternative clinics which was much cheaper where surgeries were performed by staffs. I was bit disappointed as I was led to believe that I would get surgery by a doctor. So Qunomedical should better lealise with Clinic and have correct information about who is performing the surgery would be better. Show more

Verified Patient

Destefano,

Germany

December 10, 2019

| FUE Hair Transplant

overall

friendliness

facilities

Wüsste nicht was besser gemacht werden sollte . Weiter so !!!

War alles sehr gut programmiert. Ohne Probleme. War echt alles sehr gut . Wüsste nicht was besser gemacht werden sollte . Weiter so !!!

Verified Patient

Mohamed,

Lithuania

December 3, 2019

| FUE Hair Transplant

overall

friendliness

facilities

All went fine

Good enough, full evaluation after seeing results

Verified Patient

Thomas R.,

United Kingdom

December 2, 2019

| FUE Hair Transplant

overall

friendliness

facilities

I was a bit nervous at first but as soon as the treatment began I knew i was in good hands. Kate was amazing, so helpful and still in contact which makes me feel valued!

We arrived to be collected by a driver and dropped at the hotel, the hotel staff were really kind and friendly... the next morning a driver took us to the clinic which we were then welcomed again by the lovely staff at smile hair clinic, I was a bit nervous at first but as soon as the treatment began I knew i was in good hands, 2 weeks on I now feel really happy and glad I used quno medical, Kate was amazing, so helpful and still in contact which makes me feel valued! Kate was fantastic from start to finish, she answered any questions I had and made me feel so at ease with such a big procedure. She deserves high recognition. Smile hair clinic also very great I highly recommend.

Verified Patient

Grant,

United Kingdom

November 23, 2019

| FUE Hair Transplant

overall

friendliness

facilities

I can’t praise both smile clinic, and qunomedical (in particular Kate) enough. I love the personal touches I got, and felt completely at ease discussing everything with Kate. She was absolutely fantastic and I don’t think I would have booked had it not been for Kate’s service and knowledge on the whole process from start to finish.

I can’t speak highly enough of the service I received from start to end of the process. The transplant is an idea I have always toyed with but not had the money to do it in England, and never felt quite comfortable enough to use a foreign service because of the borrow stories you hear. I made enquiries with a couple of clinics before going off the idea a bit because, despite most clinics having lots of 4 and 5 star reviews, there just seemed to be too many which were 1/2/3 stars making me not want to risk. However after coming across qunomedical by chance and registering some half hearted interest online, my mind was made for me after Kate got in contact with me. She was knowledgeable, friendly and engaging, and spoke with complete confidence regarding the whole process. It was obvious she knew her stuff and wasn’t just trying to get a sale, and from losing interest in the process just a few weeks before, my mind was now made up that actually I should go ahead with something I’d always wanted to do, with absolute peace of mind that I was in really safe hands. This opinion never changed after I had booked and actually my guy instinct was proved to be 100% correct. I was sent all relevant information, Kate answered my many questions me in a timely manner whenever I asked anything, and I was called in the lead up to check how I was feeling, if I had prepared everything and just to make sure everything in general was ok. When I arrived in Istanbul I was met straight away for my private transfer, ferries to and from the hospital and back to the airport with absolutely no hassle. The hospital was clean and very hygienic. It made me feel completely at ease that they insist on blood tests before proceeding to do the transplant. I also particularly liked the fact I was never asked for mo yeh up front, just proof of my flight details to show I had booked to fly. Case managers contacted me via WhatsApp so I also have contacts before and after my operation at the hospital, and again they are always on hand whenever I have had any questions. I can’t praise both smile clinic, and qunomedical (in particular Kate) enough. I don’t usually leave reviews but felt inclined to because

I relied on reviews to help me decide on a clinic myself, and I hope my review is enough to convince others to go ahead with surgery if it’s something they would like done. Excellent service start to finish, I cannot fault it. I love the personal touches I got, and felt completely at ease discussing everything with Kate. She was absolutely fantastic and I don’t think I would have booked had it not been for Kate’s service and knowledge on the whole process from start to finish. Show more

Verified Patient

Chris,

Ireland

November 23, 2019

| FUE Hair Transplant

overall

friendliness

facilities

Everything ran so smoothly, from the time i was picked up from the airport to the time i was dropped back to the airport.

Everything ran so smoothly, from the time i was picked up from the airport to the time i was dropped back to the airport. Everyone was so welcoming and professional, including the taxi driver, the hotel staff and the team at Smile. All facilities were very clean and comfortable, including taxi, hotel and clinic where procedure was carried out. I was very happy with the service I received from Qunomedical. Staff were very assertive, providing extensive information of the procedure, with a quick response time to any queries I had. I would however suggest that the staff at Qunomedical become even more familiar with pre procedure preparation. When I sent in my pictures for assessment to see if I was able to get a hair transplant, I was told it was possible, and they would be extracting about 4000 grafts. When I got there, and they did a closer assessment, they found I had folliculitis in parts of the doner area. I was unfortunately unaware of this as I had no pain or discomfort in the area. This condition was the main factor for substantially decreasing the amount of hairs extracted on the day by nearly half, and we had to negotiate a higher hairline as a result. It may be a good idea for Qunomedical staff in the future, to advice/suggest to people to go see a dermatologist to ensure their skin is healthy before making the trip to get their hair transplant.

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