KCM Clinic

couldn't do enough to make everything more than okay for me. Their English is excellent which was very helpful. The nurses were lovely, friendly and helpful, too. The cardiologist was brilliant. An intelligent, beautiful lady that exuded intelligence and kindness. She was always there if needed. The surgeon was informative and put me at ease. He checked on me many times after the surgery. Philip is on the admin side of the clinic and answered all of my emails pre- and post-op so quickly and came and introduced himself to us before we left hospital. I can't fault this clinic. I was told aftercare is not limited to three or five years, they are available to us as long as we need them. I suppose the one thing I might suggest is go in cooler weather, July was HOT and no air conditioning!! Fom the first email, Shaz with Qunomedical was friendly, understanding and professional. He answered my emails extremely quickly. I was very pleased with Shaz and, therefore, with Qunomedical.

I decided to get minimally invasive spine surgery which would allow me to recover faster and get back to my active lifestyle as soon as possible. There were various different clinics around the world and I researched all of the different ones because I wanted to be sure that I’d get the best treatment possible. I got in touch with KCM clinic and I was extremely happy with the quick response from KCM clinic. After the first email I sent they called me ten minutes later which I was very impressed with. They were very helpful and answered all my questions and I didn’t feel like I was being pressured or rushed into anything so I was quite impressed with the communication. They were really flexible, I was offered a few different dates which was brilliant. It was a complete package so I didn’t have to worry about booking hotels or taxis which I do really think makes it a lot easier as you just want to get fixed. They did all of the tests to make sure it was exactly the right treatment for me and advised me on everything that would be happening. It’s two or three days after the surgery now and I’m back to sort of normal, and I’m feeling great and ready to go home and ready to get back to life. I would definitely recommend KCM, obviously in the UK they don’t have these type of advanced procedures, there are waiting lists, it’s a lot more expensive. KCM was brilliant because they covered every base and I was confident in them every step of the way.

in for the time I wanted my surgery to be done. I think the whole package is very important because it’s very important to be guided and the international patient coordinator is very helpful and makes me feel comfortable and they looked after us very well. They sort out all the hotel bookings, they make all the arrangements for the taxis and transportation, we were met at the airport on arrival and taken to the hotel and taken to the clinic to meet the international patient coordinator. All of that was important for us and she has been looking after us very well from the day we arrived. So far we’ve been very impressed with the service.

They arranged our flights and a driver picked us up from the airport and drove us to the hotel. Everything was done, we just had to sit back and relax! I’m very happy, they are very polite people, very meticulous. They do everything in detail: the diagnostic testing before surgery, the ECG, the scans, the X-rays. Everything is done in so much detail compared to back home. I would definitely recommend KCM and I would come back again. I would now look at coming over to Poland for surgery rather than stay in my own country and I can keep in touch with the doctors to tell them how I progress.