Dr. Serkan Aygin Clinic

I got a Qunomeddical type from my friend ، It went very well when I emailed them that they got a very quick booking from the best doctor who was of this type. I'm just waiting for results, I thank Justyna Idell who helped and arranged everything for the trip

Great experience in general, with some exceptions that could had been better (i.e. the driver arrived 1 h late for the pick up at the airport, the hotel could be much better,...) and some issues in terms of communication & coordination. But again, overall great experience. Awesome pre-trip service, great customer service, fast & efficient service. Post-trip hope will be equally good. The to improve aspects are communication & coordination with local partners (clinic)

I arrived on the Friday afternoon where a representative waited for me to take me to the hotel. The transfer was a bit confusing. There were literally hundreds of reps and I was looking for someone holding a board with my name on it, however, turned out to be a rep representing a number of businesses amongst them, Dr Serkan Aygin. Once at the hotel, no less than half a dozen “patients” lounging in the hotel lobby welcomed me and I immediately began to ask them questions. Everyone was happy with the treatment so far. I received a text message from Besiana to welcome me and another text from Ali to arrange for my transfer the next morning for my consultation. I met two other UK guys on my way to the clinic staying at the same hotel, one having his 3rd and final and another for his second procedure. Both were super pleased with Dr Aygin and his team and would not wanted to go anywhere else. My treatment was scheduled for the Monday, but Besiana was sweet and gave me the option to have my treatment on the Tuesday, giving me an extra day to explore glorious Istanbul. Then entered the demi-god Dr Aygin himself, who quickly worked out the treatment plan, drew it out on my scalp and even offered to close a scar that runs vertical from the top of my head to my ear and is just testament of his professionalism and expertise. They took blood tests, discussed the procedure and returned me to my hotel. On the morning of the procedure I was welcomed by Saman, the medical assistant/nurse at the University Hospital and who escorted me to my locker to change. He ran through the planned procedure with me again. Sam has that very rare and unique quality to read and understand different personalities. It’s the way in which he speak and carry himself so that he exudes an aura of trust and can literally make anyone feel like a million bucks without being fake and its such a pleasure to observe. Dr Aygin arrived to give final direction and I was on my way. I was given local anaesthetics with a lovely tablet to ease the nerves. The procedure was long and uneventful although I appreciate this was exactly the time where the team of four start to work with speed and precision. I regret not taking the name of the female who directed the team but I will sure write to thank them all. Afterwards, Sam was there to take me to change, have a light lunch, which was totally unexpected but rather nice and then onwards to my hotel. I was picked up and taken for my first hair wash and plasma injections on the Wednesday before being taken to the airport to catch my flight. I cannot express more eloquently just how wonderful the whole experience was. I believe that half your battle is won when you start with the right team and as far as world-class treatment goes, Dr Serkan Aygin, as a man who trade on his name, made sure that he surrounds himself with the best team par excellence! He should really be congratulated and be complimented for bringing such a stellar cast together, its simply remarkable. A heartfelt thank you to Besiana who conducted herself with flawless professionalism. Ali, who very discreetly liaise a constant stream of patients with the cool and calm manner that makes the process feel friendly and easy. Thank you to Dr Serkan for being responsible for bringing together this team of artists. Finally, I am happy to report that my new mane is healing well and I cannot wait to forward you pictures of the results this summer. To be continued ☺ A special thank you to Sofja Skurladkina of Qunomedical who was my first port of call and without whom I would not have found this brilliant establishment. Sofja, answered all my calls and queries and discussed my various options with me with patience. Sofja arranged an additional stay without me having to go through the trouble and she even found and helped me to book my flight! Then she phoned me a couple of days prior to departure with loads of useful tips for my trip, from what clothing to take, where to get my e-visa and to run the whole process one more time so that I can feel relaxed and prepared. Sofja, I believe is the person who set the tone for the exceptional treatment I received throughout the entire process and I am confident that Dr Aygin appreciate the lovely partnership he have in Sofja and the Qunomedical team. Once again, a hearfelt thank you.

Pick up at the airport without delay, everything was well organized, the procedure was very pleasant